“Privat24” is temporarily not working (Illustrative photo)/Valentina Polishchuk, Channel 24

Users of “Privat24” on the afternoon of March 31 massively began to complain about problems in the operation of the application. The bank has already responded

The application temporarily stopped working around 15:00. The bank did not report this, so people began to ask what was happening in the comments to the institution's latest messages on social networks.

Specialists are working to fix the problem

Bank representatives have already responded to customer complaints. They noted that they are aware of the problem with authorization and making payments and are trying to fix it.

“There are difficulties when logging into Privat24 for some clients. Our specialists are working on solving the problem Thank you for your understanding,” they reply.

​However, how much more time is needed to fix the failure is unknown. In response to a question about the specific terms of work in Privatbank, they asked to “wait a bit”.